Classes Offered

What Is ServSafe Food Handler Training?

A week-long training course utilizing Direct Instruction to teach students all aspects of food handling necessary to obtain their Illinois Food Handler Certification. Training includes payment of the fee associated with taking the Illinois Food Handler Certification Exam.

Who Is It For?

Individuals looking to enter the Restaurant and Hospitality industries

Three-Week Intensive Hospitality and Food Service Training

What Is Three-Week Intensive Hospitality and Food Service Training?

This three-week intensive course combines the Career Moves modules, Hospitality Training modules, Food Handler Course, and Customer Service and Sales into one comprehensive training program. Students participating in the course will earn their Hospitality Certificate of Completion after passing several assessments and will sit for their Illinois Food Handler Certification and National Retail Federation Customer Service and Sales Certification exams.  They will also have a functional resume and receive concrete tips for job searches and interviewing.

Who Is It For?

Students seeking a more robust combination of certifications to prepare them for careers in the Retail and Hospitality industries. 

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What Is Hospitality Training?

A five-day seminar-style course focusing on key components from the American Hotel & Lodging Educational Institute training, including Guest Services. Students participating in the course will earn Certificates of Completion after passing several assessments.  

Who Is It For?

Any student that wishes to work in any aspect of hospitality services, including lodging and tourism, will benefit from this course. 

Hospitality Training

What Is National Retail Federation Customer Service & Sales Training?

A week-long course utilizing teaching modules from the National Retail Federation (NRF) focusing on the areas of customer service and sales. Students participating in the course will sit for the NRF Customer Service and Sales Certification Exam on the last day of class. 

Who Is It For?

Any student that wishes to work in any aspect of retail or customer service will benefit from the lessons of this course. 

ServSafe Food Handler Training

National Retail Federation Customer Service & Sales Training

National Retail Federation Fundamentals

What Is National Retatil Federation Fundamentals Training?

A week-long course covering 15 distinct modules from the National Retail Federation (NRF) focusing on the core fundamentals of retail service skills, including preparing for a career in retail, expectations, branding, inventory, and safety & security. Students participating in the course will sit for the NRF Customer Service and Sales Certification Exam on the last day of class. 

Who Is It For?

Any student that wishes to work in any aspect of retail or customer service will benefit from the lessons of this course.